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Shipping & Returns

ONLINE ORDERS

Returns

We accept returns and exchanges for online purchases within 7 days of the date your order is delivered to you. All returns and exchanges must be postmarked no more than 7 days following receipt of your order. Merchandise returned outside of the 7-day window will be ineligible for a refund and a store credit will be issued.

Items purchased at full price may be returned for a full refund to the original form of payment. All sale merchandise discounted 50% is eligible for store credit or exchange only. Sale merchandise discounted 75% or greater is considered final sale.

No returns or exchanges will be accepted after 90 days of purchase.

All items eligible for return must be returned in the same condition it was received to you. Items must be unworn with original store tags and/or shoeboxes to be eligible for return or exchange.

For your safety, the following items are non-returnable and are considered final sale: Swimwear, Tutus, Hair Accessories, Hats, Face Masks, Undergarments.

 

Return Shipping

To begin a return for an online purchase, please email us at [email protected] with your order information to request a return authorization. When the return is authorized, we will follow up with instructions for your return. Customers are responsible for all return shipping costs. Merchandise may be returned using the shipping carrier and method of your choice. We recommend using a trusted shipping method with tracking information to ensure your return arrives safely to our store.

Please mail all returns to the address below:

The Children's Boutique
ATTN: TBC Returns
1625 Chestnut Street, Suite 162
Philadelphia, PA 19103

 

IN-STORE PURCHASES

Returns

We accept returns for items purchased in-store within 7 days of purchase with original receipt. Items purchased with cash or debit card are eligible for store credit or exchange only.  Store credits are valid for 6 months once issued.

All items eligible for return must be returned in the same condition it was purchased. Items must be unworn with original store tags and/or shoeboxes to be eligible for return or exchange.

All sale merchandise discounted 50% is eligible for store credit or exchange only. Sale merchandise discounted 75% or greater is considered final sale. No returns or exchanges will be accepted after 90 days of purchase.

For your safety, the following items are non-returnable and are considered final sale: Swimwear, Tutus, Hair Accessories, Hats, Face Masks, Undergarments.